Wednesday, April 28

Losing My Shit

As I've said before, I don't currently have health insurance since I'm not working. In Febuary, after K found the lumps in her breast, I got our shit together to get her seen. I also tried to get me an appointment to get seen for a physical. After being lied to on the phone about the appointment, I finally was able to get me scheduled for my birthday last month. After all, what better gift can you give yourself than a vaginal exam for your birthday? Am I right or am I right? Holla.

On my Birthday, I arrived for my 3:30 appointment at 3:20 only to be told I was apparently 20 minutes late for my 3:00 appointment and since they only allow a 15 minute grace period, I was indeed 5 minutes FUCKED. Despite the fact K and I schedule the appointments for around the same time and were going back together. I burst into tears since it was an emotional time. I was basically told there was nothing to do except to wait another fucking month.

And I did. I called to double check my appointment time this morning. The lady first tried to tell me my appointment was tomorrow at 4, even though I knew it was today (yesterday) at 4. She double checked and verified. I should have known then things weren't going to go right. Damn you, intuition.

We arrived at 3:25 for my 4:00 appointment. After waiting a twenty minutes I got called to the triage room. The lady went over a few things and asked why I was there. I told her my physical and she stopped dead in her tracks, flipped through my empty file chart, and excused herself. I knew then I wasn't going to get seen. She came back to tell me they scheduled my appointment as I was just establishing as a new patient and told me they don't do physicals at 4. She told me the doctor said I would have to reschedule. I took a deep breath and asked when that would be.

Even though I knew I shouldn't have to come back because of a scheduling error of an incompetent staff member, I decided to see if it was just a few days or a week away. No big deal. It was hot in the place and I had the whole crew with me. Plus, I've worked at a doctors office before and I know how bad we all hated when a physical was scheduled late in the afternoon, regardless if it was an error of ours or not. The nurse called the front desk to find out when the first appointment was and I lost my shit. June 10th.

JUNE FUCKING 10TH. Let me remind you, I've been waiting for this appointment since February. I was forced to reschedule in March. And now? I'm being told I can't be seen in April or May, but the middle of JUNE?

I asked to talk to the doctor. She talked to the doctor, but didn't really stand up for me as much as she just acted like I was keeping her busy. The doctor said she would look at her schedule and call me back tomorrow. After talking with the nurse, I decided to schedule for June in case I didn't have any choice and I went to talk to the office manager.

The office manager was gone for the day, as I suspected he would be. He'll be in around 10 in the morning. Guess who else will be sitting there waiting on him?

If I had insurance, I would have been given an appointment within a week or two at any other office in this city. Because I don't have insurance I am being forced to go to one of the two of the most incompetent fucking health places I have ever seen in my life. No one wants to fucking help me and it sucks. I just want to get my physical done to make sure my heart isn't getting worse, the body aches aren't a sign of my bones getting ready to crumble, and the bleeding I'm experiencing isn't something life-threatening.

But, no. No one cares.

As a side note, in the hallway of the place was a plaque on the wall from a child who had died. K made a passing comment about wondering how he had died. Without a skip, I told her he probably died waiting to get seen there.

5 comments:

Stefanie said...

It's just terrible. Insurance or not you are still a paying customer. Anyway I don't think some people take any pride in their careers these days. They just don't care

Good luck in finding a closer date

~Stopping by for ICLW #126

Krissi said...

That really sucks! I hat incompetence! Good luck at your next appointment! (Stress Free Infertility ~ ICLW #90)

Michelle said...

OMG how incompetent can one office be? That is horrible!!! I can imagine how frustrating this must be for you. I am so sorry hun!

BeEncouraged said...

OMG thats horrible. What state is this. Reading it just makes me so upset. Here in Massachuetts we have free care UNbelieveable

Kristin said...

That sucks beyond belief. I am so sorry.