On the way, we stopped by Sonic to pick up lunch for all of us. After about thirty minutes, A asked me to shake up her blue coconut slush. I reached back to grab it from her, to find this: [Go ahead, click it to enlarge. I dare ya. Almost as gross as this, right?]

This picture was taken after the slush became blue coconut "juice". I have no idea what the fuck A ingested, neither did the "manager" when I took it back on the way home. If you're a lawyer in Talla.hasse and you want to help me sue, hit me up. Ha.
Of course, after I saw the condition of the "slush", er, shit, I wasn't going to give it back to my baby girl. I held onto it until we got to the beach. (Fucking XM radio takes over our extra cup holder. Bastard.)
While I was looking for the $5 to give to the beach lady, my phone got curious about the shit in the slush, too. Yes folks, the unthinkable happened again. After we pulled away, I noticed my iPhone in the cup getting drunk.
We were two hours away from an AT&T* so I decided to enjoy our trip to the beach, regardless. Once we made it back to town, we hit up the AT&T store to buy a new iPhone. After all, they did drop the price to $199, right? Wrong. Apparently, I am three weeks shy of being allowed to "upgrade" to the price of $199. I can get it today, for $399, or wait three weeks and pay $199. Despite only having three fucking weeks until the "time is up", AT&T wouldn't budge.
Apparently the $300+ a month NYEBoy and I spend (okay, so NYEBoy pays, but still!) a month is not good enough for AT&T to allow us to "upgrade" at the "new" "lowered" rate without waiting three more weeks. Instead of paying them $399 or $199 for that matter, I am going to cancel my service with them for $175. I will gladly take the $300 and give it to Sprint, Verizon, or whatever fucking company wants to take our payment each month.
Sonic, you can kiss my ass for the poor excuse of a manager you had that kept repeating to himself "WTF is that?" No shit sherlock, WHAT THE FUCK ARE YOU FEEDING MY NIECE? If you wouldn't have given her a slush full of shit, my phone would be fine right now.
AT&T, you can kiss my ass for not waiving a three week lapse because of a fucking accident. I hope the $200 means a lot to you. A lot more than the nearly $4,000 a year we spend using your service. Piss ass excuse for customer service.
*AT&T, you really should include have an application that shows you the nearest AT&T location. Not that I care any more.
Don't forget to go see what the rest of the class is sharing. Hopefully, they are having a better weekend than I am.

****Updated****
NYEBoy went back to the AT&T store, like a sucker, to pay $400 for the phone. He's more forgiving than I am. As he was being rung up, the guy told him, "Oh, it looks like it's going to actually be $599, instead of $399." He asked if the guy was joking, indeed he wasn't. NYEBoy arrived home furious. He called Apple, who told him they didn't even have a phone that was $599. The Apple person told him to try another AT&T store. He went to another store and after a little bit of discussion, they told him he was actually eligible for the $199 price. I am going to the other store tomorrow to have a discussion with the manager. I want them to know what they put us through, almost lost them a customer who pays nearly $4,000 a year.




13 comments:
Maybe you're niece backwashed and thats just some of her burger or whatever she was eating...?
OH NOOOOOO!!!! On both the slushie and your phone! You should write a letter to AT&T about your contract. Verizon has never done anything like that to us and we spend A LOT of money on our plan. Although, I haven't heard many good things about Verizon. Good luck, hon!
Wow, those phones are not too sturdy, eh? Sorry! Hope the beach was good!
Ugh, what terrible luck! I'm so sorry for that...hope this weeks' better!!!!!
Anon, She was eating a hotdog. None of that looks like a hotdog. She doesn't backwash food chunks.
Prior to the slush melting, it was clear this "shit" was mixed into the slush. Not "backwash"
ick. that's yucky. it's hard ot trust anyone anymore.
Well - sounds like you have everything totally under control. Cograts on the phone...persistance usually pays off.
ugh! it sucks that you can only get an iphone through one wireless company...you could try the blackberry storm...
Eeeewww...and to think it killed your phone too...ugh!
You go girl! Give em hell! I hate that kind of customer service!
Yuck on the gunk in the slushee thing. That's gross. That really sucks on the phone stuff. I hope you get some resolution.
EeeeYeooow! A thumbs down to both Sonic and AT&T!
Ewwwwww! thats slushie is awful and to think poeple are always telling me next time I go to the US I HAVE to TRY sonic .. ummm ..
Great news on your phone finally getting some sense out of AT&T.
It's so hard to trust poeple these days
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